![]() ![]() By changing the name of the Normal.dot file, you can bring Word back to its out-of-the-box condition. This will probably do the trick: With Word closed, click Start (or Start, Run in XP), and then type %appdata%\microsoft\templates, and press ENTER.īy changing the name of the Normal.dot file, you can bring Word back to its out-of-the-box condition. ![]() The first thing that you'll need to do is to open the Template folder. Replacing it with a backup or letting Word recreate it from scratch will probably get things working again. ![]() You can't do anything with it.Ĭhances are that your Normal template has been corrupted. You load your word processor, and it either freezes up or closes down. ![]()
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